超商取貨權益, about pickup from 7-11

超商取貨之顧客請務必確認：填寫的大名為正確大名，
我方不負擔填寫錯誤的二次寄送之運費，
此舉屬於消費者隱私權益與賣方網站的條款與條件
Customers who pick up the goods at the supermarket must confirm: the name filled in is the correct name,
We will not be responsible for the shipping cost of the wrongly filled in the second delivery,
This is subject to Consumer Privacy Rights and Seller Site Terms and Conditions

保固與維修, warranty and maintenance

保固與維修：
mxiv販售的選物的戒指調整、保養費用皆為$200，運費由雙方自付或是自行拿到工作室；
鑽戒珠寶戒指修改費用$900。
* 訂製款飾品：
系統顯示收到貨30天內瑕疵；維修由我們負擔來回運費+維修費用
一年保固：免費維修保與清洗保固，雙方運費自付
超過一年：收費$600維修費，雙方運費自付
* 錶帶：
系統顯示收到貨30天內瑕疵；維修由我們負擔來回運費+維修費用
一年保固：免費維修保與清洗保固，雙方運費自付
超過一年：收費$600維修費，雙方運費自付

 

Warranty and Maintenance

The selected item rings of mxiv have been raised $200 in adjustment and maintenance.

The responsibility of the shipping fee is on each other, or you can return your items to our studio by yourself.

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The modification fee of custom-made items and jewelry is $900

Custom-made accessories: If our system shows that your item is defective within 30 days, the maintenance and shipping fee will be on us.

Out of a year warranty: The maintenance fee is $600, and the shipping fee will be on each other.

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Apple Watch straps: If our system shows that your item is defective within 30 days, the maintenance fee and the shipping fee will be on us.

A one-year warranty: We’ll provide free maintenance fee and cleaning warranty, and the shipping fee will be on each other.

Out of a year warranty: It will cost you $600 maintenance fee, and the shipping fee will be on each other.

隱私權條款, policy

非常歡迎您光臨「mxiv」（即艾本商行；以下簡稱本網站），為了讓您能夠安心使用本網站的各項服務與資訊，特此向您說明本網站的隱私權保護政策，以保障您的權益，請您詳閱下列內容：

一、隱私權保護政策的適用範圍
隱私權保護政策內容，包括本網站如何處理在您使用網站服務時收集到的個人識別資料。隱私權保護政策不適用於本網站以外的相關連結網站，也不適用於非本網站所委託或參與管理的人員。

二、個人資料的蒐集、處理及利用方式
當您造訪本網站或使用本網站所提供之功能服務時，我們將視該服務功能性質，請您提供必要的個人資料，並在該特定目的範圍內處理及利用您的個人資料；非經您書面同意，本網站不會將個人資料用於其他用途。
本網站在您使用服務信箱、問卷調查等互動性功能時，會保留您所提供的姓名、電子郵件地址、聯絡方式及使用時間等。
於一般瀏覽時，伺服器會自行記錄相關行徑，包括您使用連線設備的IP位址、使用時間、使用的瀏覽器、瀏覽及點選資料記錄等，做為我們增進網站服務的參考依據，此記錄為內部應用，決不對外公佈。
為提供精確的服務，我們會將收集的問卷調查內容進行統計與分析，分析結果之統計數據或說明文字呈現，除供內部研究外，我們會視需要公佈統計數據及說明文字，但不涉及特定個人之資料。
三、資料之保護
本網站主機均設有防火牆、防毒系統等相關的各項資訊安全設備及必要的安全防護措施，加以保護網站及您的個人資料採用嚴格的保護措施，只由經過授權的人員才能接觸您的個人資料，相關處理人員皆簽有保密合約，如有違反保密義務者，將會受到相關的法律處分。
如因業務需要有必要委託其他單位提供服務時，本網站亦會嚴格要求其遵守保密義務，並且採取必要檢查程序以確定其將確實遵守。
四、網站對外的相關連結
本網站的網頁提供其他網站的網路連結，您也可經由本網站所提供的連結，點選進入其他網站。但該連結網站不適用本網站的隱私權保護政策，您必須參考該連結網站中的隱私權保護政策。

五、與第三人共用個人資料之政策
本網站絕不會提供、交換、出租或出售任何您的個人資料給其他個人、團體、私人企業或公務機關，但有法律依據或合約義務者，不在此限。

前項但書之情形包括不限於：

經由您書面同意。
法律明文規定。
為免除您生命、身體、自由或財產上之危險。
與公務機關或學術研究機構合作，基於公共利益為統計或學術研究而有必要，且資料經過提供者處理或蒐集著依其揭露方式無從識別特定之當事人。
當您在網站的行為，違反服務條款或可能損害或妨礙網站與其他使用者權益或導致任何人遭受損害時，經網站管理單位研析揭露您的個人資料是為了辨識、聯絡或採取法律行動所必要者。
有利於您的權益。
本網站委託廠商協助蒐集、處理或利用您的個人資料時，將對委外廠商或個人善盡監督管理之責。
六、Cookie之使用
為了提供您最佳的服務，本網站會在您的電腦中放置並取用我們的Cookie，若您不願接受Cookie的寫入，您可在您使用的瀏覽器功能項中設定隱私權等級為高，即可拒絕Cookie的寫入，但可能會導至網站某些功能無法正常執行 。

七、隱私權保護政策之修正
本網站隱私權保護政策將因應需求隨時進行修正，修正後的條款將刊登於網站上。

You are very welcome to visit the "mxiv" (hereinafter referred to as this website). In order to allow you to use the services and information of this website with peace of mind, we hereby explain to you the privacy protection policy of this website to protect your rights, please You read the following carefully:

1. The scope of application of the privacy protection policy The content of the privacy protection policy includes how this website handles the personal identification data collected when you use the website services. The privacy protection policy does not apply to related linked websites other than this website, nor does it apply to personnel who are not entrusted or participated in the management of this website.

2. How to collect, process and use personal information When you visit this website or use the functional services provided by this website, we will consider the nature of the service function, and ask you to provide the necessary personal information, and within the scope of the specific purpose Processing and using your personal data; without your written consent, this website will not use your personal data for other purposes. This website will retain your name, email address, contact information, and time of use when you use interactive functions such as service mailboxes and questionnaires. During normal browsing, the server will record relevant actions on its own, including the IP address of the connected device, the time of use, the browser used, the browsing and click data records, etc., as a reference for us to improve our website services. This record is for internal use and will never be released to the public. In order to provide accurate services, we will conduct statistics and analysis on the content of the collected questionnaires, and present the statistical data or explanatory text of the analysis results. In addition to internal research, we will publish statistical data and explanatory text as necessary, but does not involve specific Personal information.

3. Data protection The host of this website is equipped with various information security equipment such as firewalls, anti-virus systems and necessary safety protection measures to protect the website and your personal data. Strict protection measures are adopted, and only authorized personnel In order to access your personal data, the relevant processing personnel have signed a confidentiality agreement. Anyone who violates the confidentiality obligation will be subject to relevant legal sanctions. If it is necessary to entrust other units to provide services due to business needs, this website will also strictly require them to comply with confidentiality obligations, and take necessary inspection procedures to ensure that they will indeed comply.

4. External related links of the website. The web pages of this website provide network links to other websites. You can also click to enter other websites through the links provided on this website. However, the privacy protection policy of this website is not applicable to the linked website, and you must refer to the privacy protection policy in the linked website.

5. The policy of sharing personal data with third parties This website will never provide, exchange, rent or sell any of your personal data to other individuals, groups, private companies or public agencies, but those with legal basis or contractual obligations will not This limit.

The circumstances of the proviso in the preceding paragraph include but are not limited to:

With your written consent. The law expressly stipulates. To avoid danger to your life, body, freedom or property. Cooperating with public agencies or academic research institutions is necessary for statistical or academic research based on the public interest, and the data is processed or collected by the provider and cannot identify a specific party according to its disclosure method. When your behavior on the website violates the terms of service or may damage or hinder the rights of the website and other users or cause damage to anyone, the website management unit analyzes and reveals your personal information for the purpose of identifying, contacting or taking legal action. Necessary. Conducive to your rights. When this website entrusts a manufacturer to assist in the collection, processing or use of your personal data, it will do its best to supervise and manage the outsourced manufacturer or individual.

6. The use of cookies In order to provide you with the best service, this website will place and access our cookies on your computer. If you do not want to accept the writing of cookies, you can check the function of the browser you are using Setting the privacy level to high can reject the writing of cookies, but it may cause some functions of the website to fail to execute normally.

7. Amendment of privacy protection policy The privacy protection policy of this website will be revised at any time in response to needs, and the revised terms will be published on the website.

購物須知, terms

我們不會要求提供卡號以及任何私人卡片資訊，請嚴防詐騙
小本經營飾品，不提供商品保固之責任( 除附有保證卡商品除外 )，若發生商品寄錯與瑕疵問題，
請於3天內向客服提出。贈品之瑕疵亦不在保固範圍內，我方寄出前會詳細檢查並包裝。
購買本商場之商品，代表同意我方販售須知所標註之細則。
鑽戒珠寶等飾品訂製，因單價較高且屬稀有類別飾品，務必與客服人員確認大小或戒圍，正式付款後則代表認同所有溝通之內容。
非毀損類絕對無法退換貨，修改戒圍費用為$900
商品測量尺寸皆可能會有一點誤差產生，在正常可接受範圍內大小不準確皆屬於正常現象，介意者請勿購買。
mxiv只在線上官網與蝦皮使用官方帳號販售
以及台南工作室現場挑選販售，如有其他平台有任何販售行為均屬違法，請小心受騙。
未經同意隨意使用商品圖片，並有任何商業行為，我們將依法檢舉與處理。
惡意下標或者拒絕簽收訂單之商品，我們有權不提供購買，並列入永久黑名單，必要時會採取法律途徑，請自重。
現貨的出貨天數為 1-14  天，如需追加的時間為 25 - 30 天( 以上皆不含週末 )，不接急單請見諒。
We won’t ask for your credit card number or information of your credit card, please pay extra attention to the fraud.
We don’t offer a guarantee or other accountability due to the fact that we are a small business company. (Products attached with ID card is the exception.)
If you have purchased defective goods or wrong shipping goods, please contact us within 3 days, we will help you to solve the problem as soon as possible.
(Giveaway is not included a warranty though.)
We will perform product testing process and check the package before shipping.
If there is any question, please contact the custom service within 3 days upon receiving your giveaway.
We won’t accept your request after the due date.
Check the box to consent to the detailed rules and regulations in order to finish your purchase.
Diamonds and jewelry are custom-made and high-end accessories so please confirm your finger size with the custom service .
Goods will be officially confirmed and consented after you pay the purchase.
Goods cannot be exchanged if that is not damaged.
Re-calibrate your ring size will costs 900$ NTD.
Measurement might have some nuances, if your ring size is inaccurate within the acceptable scope that is natural phenomenon.
1014 has only two platforms which sells products, and also the brick-and -mortal store in Tainan.
Other channels are all illegal, please beware of being tricked.
Using our product photos without obtaining our approval as commercial interest, we will report according to law.
Maliciously place order and refuse to receive package will eternally be on our block list. What’s even worse is that we might resort to lawful approach, if necessary. Please be responsible for yourself.
Our ATM transfer lasts a day long, if you need to cancel, please inform us of that in advance and confirm the cancel, otherwise our system will automatically list you on the block list and derive of your right of purchase.
Products in stock will be shipped around 1-14 days. If we have additional time, the shipping will be around 25-30 days. (Weekends aren’t included)
Due to the airfreight, Korean made products will spend more time.
We won’t accept rush order, thank you for your cooperation.

退換貨政策, return policy

小本經營飾品，不提供保固商品之責任，
收到商品若有問題，請於3天內向客服提出。
購買本商場之商品，個人因素需換貨商品由買方自行負擔。
珠寶鑽石訂製類因事先已確認款式，故無法列為退換貨之對象。
特價(sale)區商品，售出一律不接受退換貨。
我們會於收到商品後，檢查沒有使用痕跡後退款。
退貨程序大約是7-14天，務必在鑑賞期內完成退貨寄送，退貨運費會與顧客確認後一同退款，還請耐心等候謝謝。
The products of 1014 have all been through product testing and checking process before being shipped.
We don’t offer a guarantee or related accountability due to the fact we are a small business company.
Submit your request for the custom service within 3 days if you have purchased defective goods.
Buyers ought to be responsible for the shipping fee for personal reasons.
Products which are shipped by us, the shipping fee will be responsible by us.
Check the box to consent to the detailed rules and regulations.
Custom-made jewelry and diamonds are not listed as exchanging product because this kind of product should be confirmed in advance.
We don’t offer returns for the products which are on sale.
Please follow the indications if you need to request an exchange.
We won’t accept your goods questions and exchange over the 7 days cooling-off period.
It takes 7-14 days to work for return, please wait

申請退貨流程, about return

欲辦理退換貨請依循下列指示：
- 商品有瑕疵請於第一時間拍照存證
-  請於收到商品3日內與客服聯繫
- 保持商品的原包裝與發票，並確認無使用、配戴痕跡
- 問題與退換貨超過7日鑑賞期一概不受理
Please follow the indications if you need to request an exchange：
- Remember to take pictures as soon as you receive your parcel in order to substantiate your defective goods.
- Please contact us within 3 days.
- Keep your goods intact, invoice and make sure that it is not used or has traces of wearing.
- We won’t accept your goods questions and exchange over the 7 days cooling-off period.